Unconscionable delays to access the DTC

March 23, 2018

'I'm completely fed up,' 85-year-old says of CRA disability tax credit delays.

And no wonder. Glen Jefferson's wife has dementia. For nine months, the Halifax man has been trying to get the Canada Revenue Agency to process her disability tax credit application but kept facing delays. After CBC shared his story, he's received the credit.

It is sad but true, this story is shared by hundreds, if not thousands of applicants for the DTC. The administrative problems at CRA continue to worsen. 

How reassuring to learn from CRA spokesperson, Etienne Biram who is reported to have said, "There are no files in the inventory that were received more than two years ago."